AC05 – Debtor’s account number is closed

AC error messages – Common when errors occur related to debtor/creditor accounts.

Causes:

• The account number you are sending from no longer exists or has been changed

Solution:

• Verify that the account number is correct

• Send the payment from a new account number

If you are certain that the payment uses a valid account number, you may try resending the payment. If the error persists, please contact our customer support at support@aritma.com. Include the following information about the rejected payment:

• Company (Name and organization number)

• Sender account number

• Amount

• Date