RR05 – Regulatory or central bank reporting information missing, incomplete, or invalid

RR05 – Regulatory or central bank reporting information missing, incomplete, or invalid

Cause of the RR05 return code:
The RR05 return code occurs when the required declaration text at the bank partner or payment line is missing from the payment file. This information is critical for regulatory reporting and compliance with central bank guidelines. In Norway, the declaration code is a two-digit code that specifies the nature of the transaction, for example, 14 for purchase and sale of goods.

Solution to the problem:
To resolve the RR05 return code and ensure correct processing of payment files, it is important to include the correct declaration text at the bank partner or payment line. This means checking and confirming the correct declaration code for the relevant transaction, in accordance with the applicable country’s guidelines.

In Norway, declaration codes are two digits
In Sweden, equivalent codes are three digits

Examples of codes in Norway:

Code	Category
14	Goods – Purchase/sale of goods
26	Services – Rent
29	Services – Other purchase/sale of services
31	Interest, dividends, and other capital – Interest
35	Interest, dividends, and other capital – Dividends
38	Interest, dividends, and other capital – Other capital return
41	Capital transactions – Purchase/sale of real estate and activated rights abroad
43	Capital transactions – Direct investment in shares, etc.
45	Capital transactions – Direct investment in other capital
51	Capital transactions – Portfolio investment in shares and mutual funds
52	Capital transactions – Portfolio investments in bonds and certificates
53	Capital transactions – Portfolio investments in derivatives
71	Capital transactions – Life insurance/pension
79	Capital transactions – Other financial investments
81	Other transfers – Salary
82	Other transfers – Inheritance, gifts, etc.

(Individuals are responsible for following best practices and complying with applicable laws and regulations in payment reporting.)

If the error persists after several attempts:
Contact our customer support at support@aritma.com. When emailing customer support, include the following information about the rejected payment:

Company (Name and Organization number): Provide the exact company details related to the payment
Account number: Specify the correct account number used in the transaction
Amount: State the exact amount attempted to be transferred
Date: Provide the date of the rejected payment

Providing detailed information will help our support team identify and resolve the issue quickly and effectively.