Payments that are not reconciled in the automatic routine in Control are handled further in bilagsregistrering / voucher entry.
Double-click on the line to bring the posting into the next window.
The field Motkonto / Offset account is a lookup field that searches for open items based on customer number, invoice number, or name from the open item.
Example: The customer has paid 7,392 EUR, while the open item is for 7,395 EUR. Select the open item from the list and press Enter.
Handling the difference
The difference must be handled according to how it is set up in the accounting system:
-
The paid amount and the difference are handled in the accounting system.
-
The difference is posted here in Control.
Change the amount to the open item's amount, and press the line above (blank line) 
Set the correct difference account and press OK.