Logo
Knowledge Base
User admin Getting started Errors on payment Pay Portal Aritma Pay Control
Contact
Reach out About us
Developer Portal
Operating Status
Language flag
English Norwegian
Skip to content
  • There are no suggestions because the search field is empty.

AC11 – The currency of the creditor account is invalid or missing

AC11 – Creditor account currency is invalid or missing

AC error message – Common when errors occur related to debtor and creditor accounts.

Causes:

  • Missing currency code: The currency for the creditor’s account is not specified, and the system cannot process the payment without it.

  • Incorrect currency code: The specified currency is invalid, does not match a valid currency format (e.g., "USD" instead of "usd"), or is incorrectly formatted.

Solution:

  • Verify the currency: Ensure that the currency for the creditor’s account is entered correctly.